Control4 supplied, installed and looked after properly, including systems someone else put in. We write our own drivers, so “it can’t be done” is rarely the answer. From a simple set-up to a complex assisted-living home, we can make it happen.
Most of our Control4 work starts with a system somebody else put in. Tell us what you have and we’ll tell you plainly what it needs. If it needs nothing, we’ll say so.
Your original installer has closed, moved on or stopped answering the phone. We adopt the system, recover what we can of the project, and take full responsibility for it from then on.
Controller offline, remotes not responding, a room that’s quietly dropped out, video that no longer switches. We find the actual cause instead of resetting everything and hoping.
Bring an older system up to today’s standard: current OS, modern controllers and remotes, 4K video, and a network that can actually carry it all.
A scheduled health check, and someone to call when the house needs a small change. For owners who’d rather not think about the system until something needs doing.
As registered Control4 dealers we supply, install and maintain the full range, from a single-room cinema to a whole-house system, and look after it for as long as it’s in the house.
The part most installers won’t touch. We write our own Control4 drivers and build the logic behind complex homes, including assisted-living set-ups designed around one person.
As registered Control4 dealers we supply and install the full range, and we maintain it afterwards. One company for the equipment, the programming and the long-term care, so there’s never a gap between who sold it and who looks after it.
Because the hardware comes through us too, a failed controller, keypad or remote is replaced by the same people who diagnosed it. No chasing a third party.
CORE and CA series, OS 3
Halo and Halo Touch
T4 in-wall and tabletop
Lighting control, switches and scenes
Multi-room audio and amplifiers
4K matrix and distribution
Motorised blinds and curtains
Rack, switching and Wi-Fi
Door stations, gates and locks
Alarms, cameras and NVR
Heating, cooling and underfloor
Alexa and Google integration
Control4 is a strong platform. What makes a house feel finished is the work around it: the logic, the integration, and the driver for the one thing nobody else could connect. That’s the part we specialise in.
One remote for the living room. Lighting that comes on when it should. A cinema that works first time. Simple, done well, with nothing you won’t use.
Lighting, shades, multi-room audio, video, heating, gates, CCTV and intercom on one system, often alongside Loxone or KNX. We build the logic that makes it all feel like one house.
Large-button control, voice, routines that prompt and reassure, discreet alerts to family or carers, and automation that quietly removes daily friction. Designed with the person and the people who look after them.
Pro audio amplifiers, Dante networks, cameras, intercoms, a Loxone or KNX system already in the house. We build the driver, test it on site and document it, so it’s a proper part of the system rather than a workaround. We also fix and improve drivers that were never finished.
Things we’ve brought into Control4
We’re registered Control4 dealers and partners. The platform is what we work with every day, which means dealer access to Composer, the software, firmware and the technical support behind your home.
Working on a system we did not install holds no fear for us. We audit first, recover and document what is there, and only then recommend anything.
Because we write our own drivers and build complex logic, we’re rarely stuck. If a project stalled because something couldn’t be integrated, that’s usually where we start.
Every job ends with a documented installation: what’s fitted, how it’s programmed, and where the project file lives, so it’s never lost again.
If something on this list looks familiar, it’s almost certainly something we’ve dealt with before.
Send us what you know: the property, roughly what is installed, who installed it, and what is not working as it should. A phone call is usually the quickest start.
We look at the controllers, project and network, remotely where access allows and on site where it doesn’t, and tell you plainly what condition the installation is in.
We become the dealer responsible for your system, document it properly, and agree in plain English what needs doing first, next and later.
Repairs, upgrades and improvements are carried out, then looked after with service visits and remote support for as long as you need us.
Straight answers at every stage. If your system doesn’t need work, we’ll say so.
New Forest Technology Services is a technology services company working across the New Forest, Hampshire and the surrounding counties. Our Control4 division exists to do two things well: install Control4 properly, and look after Control4 homes properly, whether we installed them or not.
Many of the owners we work with came to us when their original dealer closed, moved away, or stopped answering. Others wanted something their dealer said was not possible. A good number simply wanted a partner who understands the platform and is prepared to keep coming back.
As registered Control4 dealers and partners we work to Control4’s standards, with dealer access to Composer, the software, the documentation and the support behind every installation. Where a job needs a driver that doesn’t exist, our Custom Control team writes it.
If your system is down, call rather than email. We can often diagnose the cause remotely while we are on the phone with you.
